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Run the 1:1 Call Recording Diagnostic for an impacted user:.Call recording is controlled by the AllowCloudRecordingForCalls parameter of Teams calling policies. Make sure that you're trying to record a meeting, and not a 1:1 call.Use the Teams web client to join and record the meeting.This might restore the recording functionality. Issue 1: The Meeting recording button is missing If the issue isn't resolved by an update, use the following workaround for the appropriate issue.

Set the meeting policy to save recordings outside the local region by using the -AllowRecordingStorageOutsideRegion attribute in the Set-CsTeamsMeetingPolicy cmdlet.īegin by making sure that you have the latest Teams updates installed.For more information, see Use OneDrive for Business and SharePoint or Stream for meeting recordings. Replace the Stream storage with OneDrive for Business or SharePoint.If the diagnostic reports that your organization is configured for Microsoft Stream storage, but you're in a country/region that isn't supported yet by Stream, use one of the following options: Microsoft 365 admin users have access to diagnostic tools that they can run within the tenant to verify that the user is correctly configured to record a meeting in Teams. Run the Meeting Recording Support Diagnostic You must have a supported storage location (Stream, OneDrive for Business, or SharePoint).įor more information about user requirements for Teams meeting recording, see Prerequisites for Teams cloud meeting recording.You must have the correct meeting policies.You must be assigned the correct license.The diagnostic can check the following prerequisites for Teams meeting recordings: To troubleshoot the issue, begin by asking your administrator to run the Meeting Recording Support Diagnostic that's available in the Microsoft 365 admin center. If the issue persists, continue with the following information. This diagnostic checks if your account meets all requirements to record a meeting in Teams.

To determine if there's a problem with your account, run the Teams Meeting Recording Test. The meeting recording link isn't included or visible in a chat window.